When I placed my order I didn't check the size. Later that week I got a call from the company to check if my size was correct as the leach and collar size didn't match. I told them my dog size and they adjust the order to fit my dog. At no extra cost! Amazing customer service, couldn't believe they spent the time to check these things!!!
Thanks for your great review Tome and yes we do always check if the collar and lead seem a mismatch. It's easy to make a mistake so we try to avoid that rather than fix the problem later.
I'm thrilled that you are so happy with the products and the service. Thank you for taking the time to review us. All the best with your dog!
Love it.
My dog looks and feels comfortable with it.Does not obstruct from opening his mouth.
Thats so great to hear Richard! Thank you for your review.
It's ok but dog hates it
Thanks for your review Mark. Most dogs take to the collar after a few minutes but some can take a little more time. We have found it important, when getting your dog used to the collar, to keep your momentum going and persist with moving formward and eventually the dogs settles in and accepts what to them is something new and different. All the best with your dog!